FAQ

Welcome to the Abbakid FAQ page! Here, you’ll find answers to some of the most common questions about using the app. If you don’t find what you’re looking for, feel free to reach out to our support team!

Abba Kid is a video app designed to help kids learn about Jesus, the Bible, and Christian values. It’s a safe and fun space where your child can explore faith-based content and grow in their understanding of God.

You can download Abba Kid from the App Store (for iOS) or Google Play Store (for Android). Just search for “Abba Kid,” hit install, and you’re ready to start exploring faith-based content with your child.

Abba Kid offers a free trial, so you can check out limited content. If you want to explore the full video library, you can subscribe to one of our plans (monthly/annual).

We have two subscription options:

  • Monthly Subscription: $4.99 per month
  • Annual Subscription: $49.99 per year

It’s easy! Just choose your plan in the app, and you can complete the payment through your device’s app store, App Store, or Google Play Store.

Yes, you can cancel anytime through your app store settings. Your subscription will stay active until the end of the billing cycle so that you can enjoy full access until then.

Absolutely! Abba Kid is a family-friendly app with handpicked content, so you don’t have to worry about ads or anything inappropriate. It's a safe environment for your kids to learn and have fun.

Yes, you can! Please download the videos you want to watch offline.

Yes, we provide parental controls to help parents manage their child's viewing experience and ensure they only access age-appropriate content.

The content available on Abbakid includes animated videos, quizzes, and an interactive map that features videos across eight categories:

  • Animals
  • Bedtime Story
  • Bible Characters
  • Family
  • Kind and Courageous
  • Life of Jesus
  • Seasonal
  • What God is Like
  • Animals

These categories are designed to engage kids while teaching them valuable lessons and biblical stories.

  • Restart the App: Close the app completely and then open it again. This can often resolve minor glitches.
  • Check for Updates: Make sure the app is updated to the latest version. Go to your device's app store and see if there's an update available.
  • Clear Cache and Data: If the app is not functioning properly, try clearing the cache and data (for Android users) or reinstalling the app (for both Android and iOS users).
  • Check Internet Connection: Ensure that your device has a stable internet connection. Some content might not load without a good connection.
  • Contact Support: If the issue persists, you can reach out to Abbakid's support team for assistance. Please click on "Contact us" on the settings page, and we will get back to you with the solution.

Yes! You can use your subscription on any device as long as you’re logged in with the same account.

Yes, new users can enjoy a free trial to explore everything Abba Kid has to offer before committing to a subscription.

We regularly update our video library with fresh, engaging, and faith-based content for kids. Check back regularly for updates!

If you need help, you can reach our support team at [email protected]. We’re happy to assist you!

Have any questions?