Privacy Policy
How we look after your family's information
We built Abba Kid because we believe every minute of screen time can be meaningful. Every animated story, every quiz, every little trophy earned — it's all designed to bring your child closer to God's Word in a way that's joyful, age-appropriate, and completely safe.
Looking after your family's privacy is part of that same commitment. This page explains, in plain language, exactly what information we collect when you use Abba Kid, how we use it, and what you can do about it at any point. We've kept the legal language as simple as possible — if you ever have a question this page doesn't answer, just reach out. We're real people and we actually reply.
This policy covers the Abba Kid app on iOS and Android and the website at www.abbakid.com. It is published by LingoTech Solutions, the company listed as the developer of the Abba Kid application on the Google Play Store and Apple App Store.
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1. The information we collect
We try to collect as little as we actually need. Here's exactly what that looks like.
When you create an account, you give us your name and email address. If you sign up using a social login like Google or Facebook, we also receive your social network ID from that service. You can optionally add a profile picture to personalise the account — that's entirely your choice.
Beyond what you type in, our servers automatically log a few technical details whenever you use the app or visit our website: your IP address (which tells us roughly which country you're in — nothing more precise than that), your device type and operating system, and basic usage activity like which videos were watched and which quizzes completed. We use this to understand how the app is being used and to fix things when they break.
2. Why we collect it
Every piece of data we hold has a specific, clearly defined purpose. We don't collect anything speculatively. Here's a straightforward breakdown:
| What we hold | Why we hold it |
|---|---|
| Name & email | To create and manage your account, send you important account communications (password resets, policy updates), and handle support requests. We don't send marketing emails unless you've opted in separately. |
| Social network ID | Only collected if you use a social login option. It lets us verify your identity without needing to store a separate password. |
| Profile picture | To personalise your account — completely optional. |
| IP address | To understand which regions our users come from so we can improve content availability. We don't use IP addresses to identify individuals. |
| Usage & activity data | To see what's working well and what isn't — which stories children engage with most, which quizzes may be too hard, where people drop off. This helps us make the app genuinely better. |
| Crash and diagnostic reports | When the app misbehaves, we need to know so we can fix it quickly. These reports don't contain personal information. |
That's genuinely all we use your data for. We don't sell it, we don't monetise it through advertising, and we don't share it with anyone who doesn't need it to help us operate the platform.
3. Children and parents
Abba Kid is made for young children — the content is for them, but the account belongs to the parent or guardian. We've designed it this way deliberately. The personal information we collect — your name, email, and optional profile picture — is yours, not your child's. Children use the app under your account in a safe, supervised environment.
We do not knowingly collect personal information directly from children under 13. There are no child usernames, no child profiles, and no way for a child to register independently. The app contains no social features, no in-app chat, and no way for children to interact with other users or strangers. What they see is a curated library of Bible stories, quizzes, and a trophies system — nothing more.
All third-party SDKs integrated into the Abba Kid app have been reviewed and selected to be appropriate for use in a child-directed service. We do not include any SDK that is not approved for apps designed for children.
As the account holder, you can review your information, update it, or request full deletion at any time. If you believe your child has somehow provided us with personal data directly, please email [email protected] and we'll delete it immediately.
4. Deleting your account
You can delete your Abba Kid account at any time — no waiting period, no questions, no hard feelings. When you delete your account, we also delete all the personal data associated with it. This isn't just deactivation or a temporary freeze; it's a permanent, full deletion.
There are two ways to request deletion — one from inside the app, and one from this website (so you can delete your account even if you no longer have the app installed on your device):
📱 Option B — Delete directly inside the app:
- Open the Abba Kid app and make sure you're logged in to your account
- Tap the profile icon to open App Settings
- Scroll down and tap Delete Account
- A secure confirmation code will appear on screen — note it carefully, you'll need it shortly
- Select your reason for leaving from the list provided
- Enter the secure code shown on screen, then type the word DELETE in the confirmation field
- Tap Delete My Account to permanently submit your request
What happens when your account is deleted:
- Your name, email address, profile picture, and social network ID are permanently removed from our active systems
- Your child's viewing history, quiz scores, badges, and trophies are permanently erased
- We notify any third-party service providers who have received your data and request that they delete it from their systems too
- Your data is cleared from our encrypted backup systems within 90 days
5. What we keep and why
In most cases, when you delete your account, everything goes with it. However, there are a small number of situations where we may need to hold on to certain information for a limited period even after your account is closed. We want to be completely upfront about when that happens and why:
| What may be retained | Reason | How long |
|---|---|---|
| Transaction records | Legal and tax compliance obligations for financial records | As required by applicable law (typically 7 years in the EU) |
| Security logs | Fraud prevention and abuse detection — to protect the platform and other users | Up to 12 months from the date of deletion |
| Encrypted backup copies | Disaster recovery infrastructure — these are isolated and not accessed for any other purpose | Purged within 90 days of account deletion |
| Anonymised aggregate data | Product analytics — e.g. "X% of users completed this quiz." No individual can be identified from this data. | Indefinitely (it is no longer personal data) |
Outside of these specific situations, we delete your data fully and permanently. We never retain personal data longer than necessary, and we don't use any retained data for marketing or advertising purposes.
6. Subscriptions and payments
Abba Kid offers a free trial to get started, along with two subscription plans — monthly and annual — for full access to the complete video library, offline downloads, and exclusive badges and trophies.
All payments are handled entirely by Apple App Store (for iOS) or Google Play Store (for Android). We never see your credit card number, bank account details, or any billing information. That stays between you and Apple or Google, and is governed by their respective privacy policies.
If you have a billing problem or need a refund, your best starting point is your device's app store settings — but you're welcome to email [email protected] and we'll do our best to point you in the right direction.
7. Third-party tools we use
We don't rely on many external services, but we want to be honest about the ones we do use. Every third-party provider we work with is bound by a data processing agreement and is required to handle your information in line with GDPR.
| Service | What it does | Data involved |
|---|---|---|
| Google Analytics | Helps us understand how visitors use our website — which pages are popular, how long people stay, whether they come back | Anonymised IP address, page views, session duration. Not linked to your account or identity. |
| Cloud Hosting Provider | Stores the app data and user accounts securely on encrypted servers | Account data — encrypted at rest and in transit, under a strict data processing agreement |
| Apple App Store | iOS app distribution and in-app subscriptions | Governed by Apple's own privacy policy. We receive no payment data. |
| Google Play Store | Android app distribution and in-app subscriptions | Governed by Google's own privacy policy. We receive no payment data. |
We do not use advertising networks, data brokers, or behavioural tracking tools inside the app. All third-party SDKs included in the Abba Kid app have been selected specifically because they are suitable for a children's app and do not collect personal or sensitive data beyond what is described in this policy.
If you'd prefer to opt out of Google Analytics on our website, you can do so via your browser's privacy settings or the Google Analytics opt-out browser add-on.
8. Who else sees your data
The short answer is: almost nobody. We don't sell your data. We don't share it for marketing or advertising. The only situations where your information moves beyond our own systems are:
- Our service providers — the cloud hosting and analytics services mentioned above. They access only what they need to do their specific job, and they're contractually bound to keep it secure and not use it for anything else.
- When the law requires it — if a court order, government authority, or other lawful legal obligation requires us to share information, we will — but only to the minimum extent required.
- To protect safety — in cases where we need to investigate or prevent serious fraud, abuse, or threats to the safety of our users.
- A change of ownership — if LingoTech Solutions were ever acquired or merged with another company, we would notify you beforehand and your data would continue to be protected to at least the same standard described here.
When your account is deleted, we also contact any third-party service providers who have processed your data and request that they delete it from their systems as well.
9. How we keep your data safe
We take security seriously — especially because families use this platform and children are involved. All data travelling between your device and our servers is encrypted using TLS. Data stored on our servers is encrypted at rest. Access to user data is restricted to the very small number of team members who genuinely need it to keep the platform running.
No system connected to the internet can be guaranteed 100% secure, and we won't pretend otherwise. But we do our best and we review our practices regularly. If you ever suspect something unusual is happening with your account, please email us immediately at [email protected].
10. Your rights
Because LingoTech Solutions is based in Estonia and operates within the European Union, the General Data Protection Regulation (GDPR) governs how we handle your personal data. That gives you a clear and enforceable set of rights:
- See what we hold — you can ask for a copy of the personal data we have about you at any time
- Correct mistakes — if something on your record is wrong or out of date, let us know and we'll fix it
- Delete everything — see Section 4 for full details on account deletion
- Take your data with you — you can ask for your personal data in a portable, machine-readable format
- Restrict how we use it — in certain circumstances, you can ask us to pause using your data while a concern is being resolved
- Object to certain processing — you can object to how we process your data where we're relying on legitimate interest as the legal basis
- Withdraw consent — wherever we've asked for your consent to process data, you can withdraw that consent at any time without it affecting anything we did beforehand
To exercise any of these rights, email [email protected]. We'll respond within 30 days. If you feel we haven't handled your request properly, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at www.aki.ee.
If you're based in the United States, you may have additional rights under your state's privacy laws. The same contact address applies — we'll do our best to respond in line with whatever law applies to you.
11. Cookies
Our website uses a small number of cookies — mainly to keep you logged in and to power the Google Analytics we use to understand site traffic. We don't use advertising cookies or anything that follows you around the internet.
You can turn off cookies through your browser settings. Some parts of the website may not work as smoothly without them, but the core content will still be accessible. The Abba Kid mobile app does not use cookies at all.
12. If this policy changes
We'll update this page when something meaningful changes about how we handle your data. When we do, we won't just quietly swap the text — we'll send a notification to the email address on your account and show a notice inside the app, so you know what's changed and have a chance to review it before continuing to use the service.
The date at the top of this page always shows when it was last revised. If you continue using Abba Kid after we've notified you of a change, that's your acceptance of the updated terms.
13. Get in touch
If you have any questions about this policy, want to exercise any of your rights, or just want to understand how we're handling your family's information, we genuinely want to hear from you. We're a small team, we read every message, and we take privacy questions seriously.
| What it's about | Contact |
|---|---|
| General privacy questions | [email protected] |
| Account deletion requests | [email protected] |
| App support and billing help | [email protected] |
| Website | www.abbakid.com |
| Company | LingoTech Solutions, Estonia |
We aim to respond to all inquiries within 5 business days. For account deletion requests specifically, we confirm receipt within 2 business days and complete the deletion within 30 days.